Shipping/Fulfillment Policy
Refund, Return, or Cancellation Policy
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You may request a refund if you are unhappy with your products for any reason within 7 business days of receiving your item.
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You may return defective or damaged items only. You may contact tyler@ashandburrow.com or +1-508-319-9372 within 7 business days to explain defectiveness or damage to begin the return/refund process.
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You may cancel an order within 12 hours of placing you order by emailing tyler@ashandburrow.com or calling +1-508-319-9372. After 12 hours of placing, we reserve the right to continue processing and fulfilling your order.
Shipment, Fulfillment or Delivery Policy
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We only ship within the United States.
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Orders placed have a 24-48 hour processing time before shipping.
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If items are out of stock or delayed, you will be notified via the email provided on the order.
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Items are shipped via USPS. Once entered into the USPS database and shipping hands, we are not responsible for delays or damages.
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If there are any updates to your order (i.e. out of stock, price increase/decrease, shipping fulfillment issues, etc.) you will be notified via the email provided during checkout.